Announcements and musings from our team.
As foot traffic returns to branches, banks need to reevaluate how digital channels and physical locations intersect to build a great customer experience.
Facebook, Instagram, and now TikTok are taking on eCommerce with in-app stores. Do social platforms have what it takes to compete with Amazon and Shopify?
As consumers change the ways they shop, purchase, and manage their finances, card issuers and merchants can work together to provide a scalable rewards experience.
Ninety percent of e-grocery customers will continue buying food online even after the pandemic. What does this shift mean for other merchants and their payment networks?
To compete in the digital market, financial apps and websites require secure and seamless onboarding experiences. Tech companies have risen to the challenge.
Kunai CX Comics presents: Buy Now, Pay Later
Transparency and access to data and APIs has led to exponential growth in almost every industry but banking. Will 2021 be the year?
Fintech companies assisted millions of people accessing COVID relief stimulus payments and PPP funds. Will the government leverage them when the pandemic is over?
The economic landscape of 2020 pushed consumers to widen their search for purchase financing options. Buy now, pay later, is an increasingly popular choice.
Automation is revolutionizing treasury services. With a nuanced view of cash flow and opportunities, CFOs finally have the ability to run their treasury like a bank.
If FinTech were a planet, what creatures would dot its landscape? What environmental factors would shape life’s evolution? Importantly, what could we learn from it?
Underbanked customers often turn to payday loans and check cashing to meet their financial needs. Now, FinTechs are beating banks to this untapped market.
Banks are racing to transition the majority of customer service to conversational AI. That may be a mistake.
Consumers today subscribe to everything from grocery delivery to scented candles. The move to a subscription economy, however, may leave card providers invisible.
COVID-19 and lockdowns drastically changed consumer behavior and catapulted mobile and digital payments to the purchasing forefront, with interesting ripple effects.
As contactless payments become more common in the wake of COVID-19, virtual credit cards offer a desirable layer of security against fraud.
Demand for touchless technologies in 2020 has U.S. businesses rushing to adapt. Could contactless payments be part of the “new normal” when the pandemic cools down?
For banks, the failure to innovate doesn’t come from a lack of will, money or effort
Until COVID-19 came along, project ideas and proposals were discussed in person. Now, Kunai uses technology and creativity to reclaim the lost sense of connection.
The Wirecard saga unfolded for years before the company’s catastrophic failure. Here’s a quick run-down of how $2.1 billion disappeared (but didn’t) overnight.
Fintech is enabling businesses to do more with less. As companies embed financial services into their products, the future of banking is under threat.
In the 18th and 19th centuries, the East India Company rose unchecked into a position of unprecedented power in India. The results were catastrophic.
Online aggregators allow customers to shop for deals, anonymizing brands and undermining their loyalty to merchants. Digital credit card rewards programs can bridge the gap.
Successes and failures of experiments like social credit and mobile credit scoring could change how FICO determines Americans’ financial status.
Trains, police disguises, and a three-day battle. No, it’s not the latest Western: it’s the true story of how J.P. Morgan set a standard for corporate America.
A conversation with our new Head of Customer Success, Tom Baldwin.
Business executives know what they want their websites and apps to accomplish, but getting there can be cumbersome and expensive. NoCode changes that.
Hey, I’m John. I turn big ideas into software blueprints and gameplans.
For as long as there have been great decentralized movements, there have been powerful institutions and governments that have attempted to co-opt and control them. Will Bitcoin's story be different?
Have you flexed your tiny idea muscles lately?
In this shutdown, the entertainment value of financial investing shines.
As the US Treasury pumps more money into the much-needed stimulus package, the technology running the mainframes is on life support—and it can’t afford to get sick.
Mo hai, I’m Youhee. I’m at the nexus of people and products.
As the world waits to take its first steps back to work, contact tracing can pave the way for businesses to open up safely following the COVID-19 crisis.
Pryvit! I’m Andrii. I’m a hands-on developer with an eye for the bigger picture.
Due to the global health crisis, companies need to prepare overnight for the transition to remote work.This is particularly challenging in industries like financial services, where there are unique challenges when it comes to areas such as security.
The current security model is simple. We trust everybody that works in IT with almost everything, and when something is sensitive we trust a somewhat smaller group of people
You should never trust any one person or system with data of significant value. Instead you need at least three parties.
Economists are just beginning to wrap their heads around the economics of Bitcoin. During the next ten years, useful models will emerge, and there will be Nobel prizes awarded to those who can teach us how to best think about this new world. Until th
Fiat money is a 4,000 year old socio-cultural institution. The modern credit card system, on the other hand, is only about 40 - 60 years old.
I’ve been managing fully remote and mixed on-shore off-scope teams for a decade now. Here are few best practices for teams who are suddenly at home working
...if adopting technology simply strengthens your current business, as opposed to making it uniquely possible, you are not a (disruptive) tech company.
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