The Kunai Podcast: FinTech is Eating the World

Episode 7: Gustavo Cruz of Google: Interaction Designer

In this conversation with Gustavo Cruz, Interaction Designer at Google, he talks about his journey from Brazil to the US, starting out using Paint for design, and ultimately dedicating his life to UX design. He also talks about how to bring great design into a bank, the turn of events leading up to his position at Citibank, and he elaborates on some of the trends he’s seeing.

The Kunai Podcast is a podcast about digital transformation, hosted by the
team of Kunai.

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Episode 7: Gustavo Cruz of Google: Interaction Designer
Tom Baldwin
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Episode 7: Gustavo Cruz of Google: Interaction Designer

In this conversation with Gustavo Cruz, Interaction Designer at Google, he talks about his journey from Brazil to the US, starting out using Paint for design, and ultimately dedicating his life to UX design. He also talks about how to bring great design into a bank, the turn of events leading up to his position at Citibank, and he elaborates on some of the trends he’s seeing.

Rob Thacher of BankShift: Co-Founder and CEO

In this conversation with Rob Thacher, Co-Founder and CEO of BankShift, he talks about FinTech, how he’s working to solve problems in mobile banking experiences, and BankShift’s model to stay ahead of the game. He also talks about his experience working at Capital One, and we hear about what to expect in BankShift’s future.

Episode 5: Robin Beers of Wells Fargo: SVP Product Design and Insights Leader

In this conversation with Robin Beers, SVP Product Design and Insights at Wells Fargo, she talks about user-centric design, complications in processes, and constantly iterating in design. She also talks about conducting user-feedback evaluations, descaling and empowering the workforce, and creating a culture of inclusion and diversity.

Episode 4: Edward Morabito, Director of Product Management at AMEX

In this conversation with Edward Morabito, Director of Product Management at American Express, he talks about working with Agile, his channel strategy, and how to build a high-performing team. He also elaborates on some of the trends he’s seeing and how virtual reality could be implemented in scenarios other than gaming.

Episode 3: Mark Jamison of Visa, Global Head of Innovation

Mark Jamison talks about his journey running his first business in a friend’s basement and doing so with the limited internet technology available in the late 90s. He tells us about his ideation process at VISA, which metrics he looks at, and how the pandemic has affected collaborative work. He also looks at the future of VISA regarding cryptocurrency, and how his interesting educational background has shaped the way he does business.

Episode 2: Bob Petrie, Entrepreneur In Residence with Citi Ventures

In this conversation with Bob Petri talks about his transition into Citi, what he learned that changed how he approaches business, the misconceptions around the ‘speed of innovation’, and the importance of collaboration. He also elaborates on Designed Thinking, the difference between B2B and B2C, and how Citi is approaching the Covid-19 pandemic.

Episode 1: Devyani Parameshwar

Today, we have Devyani Parameshwar, the head of the M-Pesa Commercial Strategy. We’re going to talk about what is M-Pesa, M-Pesa’s platform in the numerous API services, and digital transformation.