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Episode 9: Emm Pakdee, Director of UX/Product Design at Vitech Systems Group

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Episode Outline

[01:26] Emm’s background

[10:41] Emm’s design process

[20:12] Managing the ‘alphaindividual’ notion

[21:36] Performing userfeedback sessions

[24:08] Receiving customerfeedback and continuous improvement

[29:33] New design trends

[32:00] Tools forfacilitating remote design activities

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Tom Baldwin