Episode 5: Robin Beers of Wells Fargo: SVP Product Design and Insights Leader

[02:45] Robin’s background

[07:53] Emotion in user-centric design

[14:39] Constant iteration in design

[18:10] Processes

[26:53] The evaluation period

[28:57] Descaling and empowering individuals

[32:24] Diversity and inclusion as core values